Professional After-Sales Support

We uphold the philosophy of “Quality First, Customer Foremost.” Our goal is to deliver professional, efficient, and attentive after- sales service to customers worldwide, ensuring long-term satisfaction and reliability.

Warranty Coverage

We provide a 12-month complimentary warranty from the date of equipment delivery. During this period, any malfunction or damage caused by non-human factors and occurring under normal usage conditions will be repaired free of charge.
Note: The warranty excludes consumable parts, filters, wear-and- tear components, human-caused damage, and force majeure incidents.

Rapid Response Commitment

To minimize downtime and maintain your operations:

We respond to all service requests within 2 hours.

A professional service team will be dispatched within 24 hours, ensuring prompt and effective technical support.